- Retail Pro
- Solutions & products
Our
solutions - Services
Services
- Case studies
- About us
- Blog
Know your customers' journey to the perfection
Analyze your customers to increase your sales
Visualize your data through a single platform adapted to your business

- People counting
- Waiting queue management
- Measurement strategies
- Demography
- Workspace planning
- Traffic monitor
- Replenishment
- Conversion rate
- Customer follow-up
TRANSFORM YOUR BUSINESS
Icape is the leading provider of customer analytics solutions. Through the use of video and data it is possible to understand, predict and impact customer activity and enable strategy alignment. Our ability to utilize your existing retail infrastructure allows to provide unique and cost-effective insights into customer behavior.

We turn information into action
Increase profits
Increase your conversion rates and reduce costs
Reduce operation costs
Take decisions based in key data for increase the eficiency of your operations
Maximize customer satisfaction
Build customer loyalty and improve customer satisfaction by accessing a unique analytial perspective
Benefits of customer behavior analysis
Deliver a consistent customer experience
Get to know your customers to undertand their expectations and needs
Reduce purchase abandonment
Reduce the number of customers leaving your store without buying
Improve the efficiency of your store
Assign the right staff to your point of sale, taking into account the flow of customers in each store
Understand the impact of marketing on customer acquisition
Study the performance of your campaigns depending on in-store results
Know the true use of commercial space
Determines hot and cold zones for better merchandising management
Know the capacity of each store
Study the number of customers that can be optimally served at the same time
Influence in the store design based on real data
Get to know your target audience to the maximum and adapt the decoration
Manage queues and wait times with predictive capabilities
Manage customer flow by reducing queue times at the cash register
Ensure stock availability through predective capabilities
Increase your customers' satifaction by always having the product they are searching for
Improve desicion making
Thanks to the data you will have at your disposition, you will be able to improve your decision making in the short, medium and long term
Previous
Next